FAQ

How long in advance should I make a car rental reservation?
We recommend that you reserve and place a deposit on your desired vehicle as soon as you know the date that you would like to rent it. This will help ensure that you get your vehicle of choice as well as your desired rental time and date. Please be sure to check out our rental policy for our procedures on cancellations.

What can I expect after I make a reservation over the phone?
After we receive your information over the phone and/or by fax, we will place a deposit equal to one half day’s rental on your credit card to hold your reservation. Shortly thereafter, we will send you a reservation confirmation by email containing all of the details of your rental. Then, 1-3 days prior to the rental, we will charge the remaining balance of your rental fees as well as the damage deposit (please refer to our Rental Policy for more details) to your credit card on file.

How much do you charge to deliver/pick-up a vehicle to/from Atlanta airport?
Pick-up and drop-off is complimentary for most of our vehicles, there is a small fee in some instances. Call or email us to find out more.

Can you smoke in our vehicles?
We do not permit smoking in any of our vehicles. We are serious about this, so if you smoke we will charge you a $500 to have the car thoroughly cleaned.

Can I rent at the last minute?
Yes. However, we prefer you set up the rental at least three days in advance so that we may verify your insurance and make sure your vehicle is available, clean and ready.

If I call on the weekend, will I be able to rent a vehicle from you on that day?
Yes, absolutely.

Do you accept walk-ins?
Yes, we love walk ins!

If I don’t qualify to rent a vehicle because of my age, can someone who is older than me rent the vehicle for me?
Unfortunately no. You must be at least 25 years of age to rent a vehicle. In certain circumstances we will rent a vehicle to someone who is as young as 21. Please call to see if your situation qualifies.

Can I pay for the damage deposit in cash?
Yes you may.

Do you accept debit cards?
Yes we do.

I do not have adequate insurance coverage, can I still qualify?
You may still qualify. If you don’t have adequate insurance coverage, TBD can sell you full coverage insurance to cover your Atlanta exotic or luxury rental. You should also know that few companies can legally sell insurance to their clients. So be careful, just because they sell it doesn’t mean they legally can, or that it covers you in the case of an accident. You should also be aware that most companies sell insurance substitutes, i.e. PDW that do not offer full coverage, so if you have an accident you may be on the hook for a lot of money. Call us for more details on our insurance program.